- Mon - Sat 8:00 17:30, Sunday - CLOSED
Before booking an appointment or utilizing the services offered by Prident Clinic, please ensure that you have read, understood, and accepted all the terms outlined below. By using Prident Clinic services, you agree to the following terms and conditions.
We offer a customer-friendly 15-day refund policy for treatments. However, refunds cannot be requested for services or treatments that have already been provided or for any changes that have not been pre-discussed.
1. Complimentary consultation for first-time patients
2. In-clinic services available upon appointment booking
3. Emergency services are available, with charges applied as per the treatment
4. Payment plans available upon request for certain treatments
5. See our payment FAQs for details on payment methods, costs, and treatment options.
All treatments are provided in-person at Prident Clinic. Appointments will be confirmed upon payment and verification. We process payments securely through Stripe & PayPal, which support most debit and credit cards including MasterCard, Visa, American Express, Discover, and JCB. You must accept their terms and conditions before proceeding with your payment.
Your booking information will be sent to your email address. An account must be created on our website to book appointments or access services. If there are any payment issues, we will investigate and manually process the booking, which may take between 1 hour to 48 hours, depending on the complexity of the situation.
All treatments are designed to be compatible with the latest dental technologies. Prident Clinic services are regularly updated to ensure the highest quality of care. Updates are available for customers throughout their treatment plan.
You may request modifications to your treatment plan based on your needs, but please consult with our dental team first. We will assist you in finding the most effective and efficient way to achieve your oral health goals.
You must not use Prident Clinic services for any unauthorized or illegal activities. This includes, but is not limited to, fraudulent actions, abuse, or any behavior that violates local or international laws. We reserve the right to immediately cancel any appointments or access to services if improper usage is detected.
If you sign up on the Prident Clinic website, you are responsible for maintaining the confidentiality of your account information and are fully liable for all activities under your account.
Our services are licensed under the terms agreed upon with each individual patient. Services are provided based on our clinic’s policies, which you agree to upon booking an appointment.
If you need assistance with your appointment, treatment, or any other inquiries, please contact us directly via phone, email, or our website’s contact form. Our dental team is here to assist you with any issues or questions you may have.
All services provided by Prident Clinic are proprietary and are intended for patient use only. You may not claim ownership of any treatment or service provided. All rights to the services remain with Prident Clinic.
For the protection of our patients, we may conduct a manual review of any suspicious payments or booking activity. If fraud is suspected, your account may be temporarily suspended for up to 24 hours for review. We reserve the right to investigate further if necessary.
Prident Clinic reserves the right to change or discontinue any of our services or pricing at any time, with or without prior notice.
Our services are provided “as is,” without any warranty of specific outcomes. We guarantee that our treatments will be performed according to the highest standards of dental care and ethics, but we cannot be held responsible for any individual results or complications.
We are not licensed to provide third-party items such as dental products (e.g., toothpaste, toothbrushes). Please ensure you use the recommended dental products as advised by our team.
We reserve the right to modify and update these Terms & Conditions at any time without prior notice.
