- Mon - Sat 8:00 17:30, Sunday - CLOSED
Last updated on January 27, 2025.
Welcome to the privacy policy of Prident Clinic. This policy outlines how we handle your personal information as a patient or visitor to our clinic's website.
When we refer to "we," "us," or 'Prident Clinic', we're referring to our clinic that owns and operates this site.
If we refer to "policy," we're talking about this privacy policy. If we refer to "user terms," we’re talking about the rules for using our site. These rules may vary depending on the service you are using, and each service will require consent to those terms separately.
We collect specific personal information from visitors and patients who interact with our site or our services.
The most common types of information we collect include: names, contact details, health history, appointment details, and any other personal information you provide during your visit or registration.
We collect personal information directly when you provide it to us, automatically as you navigate through the site, and during your visits to our clinic.
We collect your personal information when you book an appointment, complete a patient registration form, contact us via email or phone, or subscribe to our newsletter.
This information is used to provide our healthcare services, confirm appointments, send reminders, and ensure we have the necessary details to provide the best possible care. We may also use it to send you information about other services or health-related news that may interest you.
We do not disclose your personal data to third parties unless required by law, or with your consent (e.g., referring to a specialist). We ensure that only authorized personnel within Prident Clinic have access to your personal data.
Your data is stored securely using encrypted servers and other security measures to protect it from unauthorized access. We use username and password authentication, two-factor authentication, and data encryption to ensure the safety of your personal information.
You can access your personal information through your patient portal if available. If you'd like to request additional access or make corrections to your data, please contact our support team using the contact details provided.
With your consent, we may send you email communications regarding new treatments, services, and clinic news. If you wish to stop receiving marketing emails, you can unsubscribe via the link provided in any email you receive from us.
You can also adjust your cookie preferences, as described below. Please note that disabling cookies may impact your experience on our website.
We use cookies to track site visitors and enhance user experience. Cookies help us remember your preferences and provide you with relevant information. If you do not wish to have cookies placed on your browser, you can set your browser preferences to reject them.
We retain your personal information for as long as necessary to provide our healthcare services and comply with legal obligations. If you no longer wish to use our services, you can request that we erase your data and close your account.
We may update this policy periodically to comply with new laws or improve our privacy practices. You will be notified of any significant changes, and the latest version of this policy will always be available on our website.
If you have any questions about how we handle your personal information or if you wish to request access to your data, please contact us at [email protected].
In this policy, "personal information" refers to any data that can identify you, such as your name, contact details, and health information.
